PTGaming is committed to providing a safe, fair, and responsible gaming environment for every Filipino player. We believe that gaming should always be fun — and we have the tools to keep it that way.
Our Commitment
Responsible gaming is not just a checkbox for us — it is a core part of how PTGaming operates. Here are the six pillars of our Safe Play Program.
Every PTGaming account goes through mandatory KYC verification. We require government-issued ID to confirm that all players are at least 21 years old before any real-money gaming is allowed — no exceptions.
PTGaming lets you set daily, weekly, or monthly deposit limits directly from your account dashboard. Once a limit is set, it takes effect immediately and can only be increased after a mandatory 24-hour cooling-off period.
Our platform tracks your active session time and sends you reminders when you have been playing for an extended period. You can also set custom session time limits so the platform alerts you when it is time to take a break.
If you feel you need a break from gaming, PTGaming's self-exclusion tool lets you temporarily or permanently close your account. Self-exclusion periods range from 30 days to permanent closure — and we honor every request without question.
PTGaming's reality check feature shows you a clear summary of your gaming activity — how long you have been playing, how much you have wagered, and your net result — so you always have an honest picture of your session.
Our Filipino support team is available around the clock via live chat. If you or someone you know is struggling with gambling-related issues, our team can connect you with professional counseling resources in the Philippines.
Know the Signs
Problem gambling can affect anyone. Recognizing the early warning signs is the first step toward getting help. If any of these sound familiar, please reach out.
Changes in how you act around gambling
Changes in how gambling makes you feel
Player Tools
We have built a full suite of responsible gaming tools directly into the PTGaming platform. All tools are free, instant, and available to every registered player.
Set a maximum deposit amount per day, week, or month. Limits apply immediately when reduced. Increases require a 24-hour waiting period to prevent impulsive decisions during a session.
Define how long you want to play in a single session. When your time is up, PTGaming will notify you and give you the option to end your session or extend it with a conscious decision.
Set a maximum loss threshold per day, week, or month. Once your loss limit is reached, PTGaming will automatically prevent further real-money play until the limit period resets.
Take a short break from gambling without fully closing your account. Cool-off periods of 24 hours, 7 days, or 30 days are available. During a cool-off, you cannot deposit or place bets.
Request a temporary or permanent self-exclusion from PTGaming at any time. During self-exclusion, your account is locked, all marketing communications are stopped, and re-registration is blocked.
Access a full, transparent history of your deposits, withdrawals, bets, wins, and losses at any time. Knowing your real numbers is one of the most powerful responsible gaming tools available.
Self-Assessment
Answer these questions honestly. If you answer "yes" to two or more, we strongly encourage you to use PTGaming's responsible gaming tools or speak with a professional.
A quick honest check — for your own peace of mind
If you are concerned that a minor in your household may be accessing online gambling platforms, we recommend using parental control software to restrict access to gambling websites. If you believe a minor has registered on PTGaming, please contact our support team immediately at and we will take immediate action.
Get Help
You do not have to face gambling problems alone. PTGaming supports access to professional help. These resources are available to players across the Philippines.
PTGaming Pledge
PTGaming makes the following commitments to every Filipino player on our platform. These are not just policies — they are promises.
Play Responsibly
Join PTGaming and enjoy over 1,200 games with the peace of mind that comes from a platform that genuinely cares about your well-being. Set your limits, play within them, and enjoy the experience.